Terms & Conditions

/Terms & Conditions
Terms & Conditions2019-03-18T14:00:14+00:00

General Terms & Conditions for  our Building & Maintenance works. 

1. For the purpose of these Terms & Conditions the following words shall have the following meanings:

(a) “The Company” shall mean AND Facilities Management Ltd

(b) “The Customer” shall mean the person or organisation for whom the Company agrees to carry out works & supply materials.

The Construction Engineer shall mean the representative appointed by the Company.


2. The Company reserves the right to refuse or decline work at its own discretion. Where the Company agrees to carry out works for the Customer those works shall be undertaken by the designated operative of Company at its absolute discretion.


3. Where a written estimate has been supplied to the Customer the total charge to the Customer referred to in the estimate be revised in the following circumstances:

(i) if after submission of the estimate the Customer instructs the Company (whether orally or in writing) to carry out additional works not referred to in the estimate.

(ii) if after submission of the estimate there is an increase in the price of materials.

(iii) if after submission of the estimate it is discovered that further works need to be carried out which were not anticipated when the estimate was prepared.

(iv) if after submission of the estimate it is discovered that there was a manifest error when the estimate was prepared.


4. The Company shall not be under any obligation to provide an estimate to the Customer & shall only be bound (subject as hereinafter) by estimates given in writing to the Customer & signed by a duly authorised representative of the Company. The Company shall not be bound by any estimates given orally or in which manifest errors occur.)


5. Invoices are due for payment immediately upon delivery to the Customer.

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6. As a standard on building projects, works will be invoiced in interims to reflect progress on site. These interims will be due on return and any hold up in payment may affect completion times.

In some circumstances the client or company may wish to agree a schedule of payments before work commences.


7. Where the date &/or time for works to be carried out is agreed by the Company with the Customer, then the Company shall use its best endeavours to ensure that the operative shall attend on the date & at the time agreed. However, the Company accepts no liability in respect of the non attendance or late attendance on site of the operative/engineer or for the late or non delivery of materials.


8. If the Customer cancels their instructions prior to any work being carried out or materials supplied then the Customer shall be liable for any related expenditure by the Company had the work been carried out &/or materials supplied in accordance with such instructions.


9. If, after the Company shall have carried out the works, the Customer is not wholly satisfied with the works then the Customer shall give notice in writing within 3 months to the Company & shall afford the Company, and its insurers, the opportunity of both inspecting such works, & carrying out any necessary remedial works if appropriate. The Customer accepts that if he fails to notify the Company as aforesaid then the Company shall not be liable in respect of any defects in the works carried out.

10. In accordance with the late payment legislation, our company charges debt recovery costs and interest on late payments of 8%. This means that interest will continue to accrue on any late invoices.

General Terms & Conditions for  our Cleaning works. 

All commercial Cleaning works will be subject to its own site specific contract.

All cleaning invoices are due within 14 days of invoice.

In accordance with the late payment legislation, our company charges debt recovery costs and interest on late payments of 8%. This means that interest will continue to accrue on any late invoices.

General Terms & Conditions for  our Web Design Works.

All Web Design work will be subject to a 50% deposit and a 50% on completion, unless agreed in writing special terms.

Delivering Contents it the customers responsibility unless you have opted to purchase to pay for our services to provide top quality content. Payment shall not be held up due to content not being provided. The invoice will be due payment on completion of the web site build, any late content will be added at a later date when it has been provided.

All content on your website is subject to the copyright law, we do not take any responsibility for the content you have on your website and would recommend you ensure all images and text used are done so with permission.

In accordance with the late payment legislation, our company charges debt recovery costs and interest on late payments of 8%. This means that interest will continue to accrue on any late invoices.